College of Information: Charles R. McClure


Research Projects: In Press \| 2008 \| 2007 \| 2006 \| 2005 \| 2004 \| 2003 \| 2002 \| 2001 \| 2000 \| 1999 \| 1998 \| 1997 \| 1996 \| 1995 In Press Please look forward for content in the near future. In Press \| 2008 \| 2007 \| 2006 \| 2005 \| 2004 \| 2003 \| 2002 \| 2001 \| 2000 \| 1999 \| 1998 \| 1997 \| 1996 \| 1995 2008 LIS 5270/6919: Evaluating Networked Information Services and Systems. Methodological Problems and Solutions in Evaluating Remote Reference Service: A Practical Guide. Portal: Libraries and the Academy, in press (with others). Learning and Using Evaluation: A Practical Introduction, in Brooke Sheldon, ed., The Portable MLIS: Insights from the Experts. Westport, CT: Libraries Unlimited (in press). Citizen-centered E-Government Services: Benefits, Costs, and Research Needs. Montreal: Proceedings of the Digital Government Conference. In Press \| 2008 \| 2007 \| 2006 \| 2005 \| 2004 \| 2003 \| 2002 \| 2001 \| 2000 \| 1999 \| 1998 \| 1997 \| 1996 \| 1995 2007 Public Libraries and Internet Access across the United States: A comparison of Public Library Internet Access by State Information Technology and Libraries, 26:2 (June): 4-14., with others. A Test of Leadership: Charting the Future of U.S. Higher Education. A Report of the Commission Appointment by Secretary of Education Margaret Spellings. Washington, D.C.: U.S. Department of Education, 2006. A Review Essay. Library Quarterly, 77:1 (January): 89-92. Available: http://www.journals.uchicago.edu/doi/pdf/10.1086/512957 Public Libraries and the Internet 2006: Issues, funding, and challenges. Public Libraries, 46 (September – October): 71:78 (with others). Libraries Connect Communities: Public Library Funding & Technology Access Study 2006-2007 http://www.ala.org/ala/ors/publiclibraryfundingtechnologyaccessstudy/pullibfunandtechaccstudy.cfm Assessing Sufficiency and Quality of Bandwidth for Public Libraries. Information Technology and Libraries, 26:1 (March): 14-22 (with John Bertot). The Looming Infrastructure Plateau? Space, Funding, Connection Speed and the Ability of Public Libraries to Meet the Demand for Free Internet Service. First Monday, December (with others). Available only online at: http://www.uic.edu/htbin/cgiwrap/bin/ojs/index.php/fm/article/view/2017/1907 Developing best-fit evaluation strategies (pdf), Proceedings of the Library Assessment Conference, edited by Francine DeFranco et al. Washington, DC: Association of Research Libraries, 225-232, with others. Web-based evaluation instructional systems: Design, development, issues, & considerations (pdf), Proceedings of the Library Assessment Conference, edited by Fracine DeFranco et al. Washington, DC: Association of Reserach Libraries, 425-436, with others. Program evaluation of the Library Services and Technology Act plan for implementation in North Carolina, 2003-2007 (March, 2007) By Pomerantz, J., Hank, C., & McClure, C. R. In Press \| 2008 \| 2007 \| 2006 \| 2005 \| 2004 \| 2003 \| 2002 \| 2001 \| 2000 \| 1999 \| 1998 \| 1997 \| 1996 \| 1995 2006 Peer review of chat reference transcripts: Approaches and strategies By Charles R. McClure, et al. Library and Information Science Research Public libraries and the Internet 2006: Study results and findings (September 2006) By John Carlo Bertot, Charles R. McClure, Paul T. Jaeger, & Ryan J. Costing reference: Issues, approaches, and directions for research By David R. Lankes, Melissa Gross, and Charles R. McClure The Reference Librarian, 46(95/96), 171-184 Drafted: I want you to deliver E-Government By Bertot, J.C., Jaeger, P.T., Langa, L.A., & McClure, C.R. Library Journal, 131, 34-37 (August 2006) Public access computing and Internet access in public libraries: The role of public libraries in e–government and emergency situations (September 2006) By John Carlo Bertot, Paul T. Jaeger, Lesley A. Langa, and Charles R. McClure First Monday, 11( 9) The policy implications of Internet connectivity in public libraries By Paul T. Jaeger, John Carlo Bertot, Charles R. McClure, and Lesley A Langa Government Information Quarterly, 23(1), 123-141 In Press \| 2008 \| 2007 \| 2006 \| 2005 \| 2004 \| 2003 \| 2002 \| 2001 \| 2000 \| 1999 \| 1998 \| 1997 \| 1996 \| 1995 2005 Minimizing intrusion of desktop records management for federal government By Charles R. McClure and Timothy J. Sprehe The Information Management Journal Management Journal, Vol. 39 (4): 47-52 CIPA: Decisions, implementation, and impacts By Paul T. Jaeger, Charles R. McClure, John Carlo Bertot, and Lesley A Langa (2005) Public Libraries 44(2), pp.105-109 Developing multi-method, iterative, and user-centered evaluation strategies for digital libraries: functionality, usability, and accessibility By John T. Snead, John Carlo Bertot, Paul T. Jaeger, and Charles R. McClure Proceedings 68th Annual Meeting of the American Society for Information Science and Technology (ASIST) 42 Federal website policies (PDF) By Charles R. McClure (November 2005) Libraries struggle to meet Internet demand: New study shows libraries need support to sustain technology services By John Carlo Bertot, Charles R. McClure, and Paul T. Jaeger (2005) American Libraries 36(7), pp.78-79 NCknows evaluation final report (PDF) By Jeffrey Pomerantz, Lili Luo, and Charles R. McClure Seminar in Information Policy (Spring 2005) The E-rate program and libraries and library consortia, 2000-2004: Trends and issues By Paul T. Jaeger, Charles R. McClure, and John Carlo Bertot (2005) Information Technology and Libraries 24(2), pp 57-67 In Press \| 2008 \| 2007 \| 2006 \| 2005 \| 2004 \| 2003 \| 2002 \| 2001 \| 2000 \| 1999 \| 1998 \| 1997 \| 1996 \| 1995 2004 Challenges and strategies for evaluating networked information services (PDF) By Charles R. McClure (editor) Library Quarterly vol. 74 no 4 Evaluation of a statewide collaborative chat-based reference service: Approaches and directions By Jeffrey Pomerantz, and Charles R. McClure (2004) Proceedings of the 67th ASIS and T annual meeting 41 pp.102-109 Evaluation of selected components of the Florida Electronic Library: Functionality, usability, and accessibility By John T. Snead, Charles R. McClure, Peter Jorgensen, John C. Bertot (Nov. 2004) Florida Electronic Library statistics By Charles R. McClure (Oct. 2004 - Sep. 2005) Information management By Paul T. Jaeger, Kim M. Thompson, and Charles R. McClure (2004) The encyclopedia of social measurement 2 pp.277-282 Integrating public library databases onto a nationwide digital basemap for enhanced library services By Christie M. Koontz, Dean. K. Jue, Charles R. McClure, and John Carlo Bertot (2004) Public Libraries 43(2), pp.113-118 Key issues, themes, and future directions for evaluating networked services By Charles R. McClure (2004) Planning and evaluating networked services in libraries pp.333-348 Potential legal challenges to the application of the Childrens Internet Protection Act (CIPA) in public libraries: Strategies and issues By Paul T. Jaeger and Charles R. McClure Strategies for collecting networked statistics: Practical suggestions By Charles R. McClure (2004) VINE: The Journal of Information and Knowledge Management Systems 34(4), pp.166-171 TexShare longitudinal analysis: Final report (PDF) By William E. Moen, Fatih Oguz, and Charles R. McClure The challenges of nonstandized vendor data in a statewide meta search environment: The Library of Texas experience (PDF) By William E. Moen, Fatih Oguz, and Charles R. McClure (2004) Library Quarterly 74(4), pp.403-422 The effects of the Children's Internet Protection Act (CIPA) in public libraries and its implications for research: A statistical, policy, and legal analysis By Paul T. Jaeger, John Carlo Bertot, and Charles R. McClure (2004) Journal of the American Society for Information Science and Technology 55(13), pp.1131-1139 The USA PATRIOT Act, the Foreign Intelligence Surveillance Act, and information policy research in libraries: Issues, impacts, and questions for library researchers (PDF) By Paul T. Jaeger, Charles R. McClure, John Carlo Bertot, and Snead, J. T. (2004) Library Quarterly 74(2), pp.99-121 In Press \| 2008 \| 2007 \| 2006 \| 2005 \| 2004 \| 2003 \| 2002 \| 2001 \| 2000 \| 1999 \| 1998 \| 1997 \| 1996 \| 1995 2003 Assessing network services: An update (PDF) By Charles R. McClure, et al. (2003) SCONUL [Society of College, National, and University Libraries, UK] Newsletter 29(Fall), pp.27-34 Assessment Criteria and Guidelines for Selected Projects Related to the Florida Electronic Library By Charles R. McClure and John Carlo Bertot (2003) Cost, statistics, measures, and standards for digital reference services: A preliminary view By David R. Lankes, Melissa Gross, and Charles R. McClure (2003) Library Trends 51(3), pp.401-413 Evaluating federal websites: Improving e-government for the people By Kim M. Thompson, Charles R. McClure, and Paul T. Jaeger (2003) Computers in society: Privacy, ethics, and the Internet pp.400-412 Measures and statistics to assess the Florida Electronic Library (FEL) (PDF), Evaluation Plan for the FEL By Charles R. McClure, J. Snead, John Carlo Bertot, and Kim M. Thompson (2003) Florida Electronic Library Pilot Project Functionality Assessment By John Carlo Bertot, Charles R. McClure, Kim M. Thompson, Paul T. Jaeger, Lesley Langa (2003) Outcomes assessment in the networked environment: Research questions, issues, considerations, and moving forward By John Carlo Bertot and Charles R. McClure (2003) Library Trends 51(4), pp.590-613 Public libraries and the internet 2002: Internet connectivity and network services By John Carlo Bertot and Charles R. McClure Study shows new funding sources crucial to technology services in public libraries By John Carlo Bertot, Charles R. McClure, and Joe Ryan (2003) American Libraries 33(3), pp.57-59 The impact of the USA Patriot Act on collection and analysis of personal information under the Foreign Intelligence Surveillance Act By Paul T. Jaeger, John Carlo Bertot, and Charles R. McClure LIS 5413: Course Syllabus, Seminar in Federal Information Policies In Press \| 2008 \| 2007 \| 2006 \| 2005 \| 2004 \| 2003 \| 2002 \| 2001 \| 2000 \| 1999 \| 1998 \| 1997 \| 1996 \| 1995 2002 ARL E-Metrics project: Toward a framework of library and institutional outcomes (PDF) By Bruce T. Fraser and Charles McClure (January 2002) Assessing quality in digital reference services: An overview of key literature on digital reference By Melissa Gross, Charles R. McClure, and David R. Lankes (2002) Implementing digital reference services: Setting standards and making it real pp.171-183 Assessing quality in digital reference services: Preliminary findings By Melissa Gross, Charles R. McClure, and David R. Lankes (2002) Implementing digital reference services: Setting standards and making it real pp.185-194 Data needs and use of electronic resources and services at academic research libraries By Wonsik Shim and Charles R. McClure Portal: Libraries and the Academy, Volume 2 no. 2 Describing the economic impacts and benefits of Florida public libraries: Findings and methodological applications for future work By Bruce T. Fraser, Timothy W. Nelson, and Charles R. McClure (2002) Library and Information Science Research 24 pp.211-233 Developing national data collection models for U.S. public library network statistics and performance measures: Findings, issues, and and recommendations By John Carlo Bertot and Charles R. McClure (2002) Proceedings of the 4th North Umbria International Conference on Performance Measures in Library and Information Services pp.77-86 E-government initiatives, developments, and issues By Duncan Aldrich, D., John Carlo Bertot, and Charles R. McClure (2002) Government Information Quarterly 19(4), pp.349-356 Federal information policy issues: Update and overview By Charles R. McClure(March, 2002) Proceedings of Information Strategies 2001 Annual Conference, Florida Gulf Coast University, Ft. Myers Florida Identifying and measuring library activities/services related to academic institutional outcomes By Charles McClure, Bruce T. Fraser, Wonsik Shim, and John Carlo Bertot (January 2002) Impact of external technology funding programs in public libraries: A study of LSTA, E-rate, Gates, and others By John Carlo Bertot, Charles R. McClure, and Joe Ryan (2002) Public Libraries 41(3), pp.166-171 Implementing digital reference services: Setting standards and making it real By David R. Lankes, Charles R. McClure, Melissa Gross and Jeffrey Pomerantz (Editors) New York: Neal-Schuman, 2002 ISBN 1-55570-450-6 Improving database vendors' usage statistics reporting through collaboration between libraries and vendors By Wonsik Shim and Charles R. McClure College & Research Libraries, Volume 63 no. 6 Information policy-based indicators to assess U.S. federal websites: Methods and issues By Charles R. McClure, et al. (2002) Proceedings of the 4th North Umbria International Conference on Performance Measures in Library and Information Services pp.145-154 Preliminary statistics and measures for ARL libraries to describe electronic resources and services By Charles R. McClure, et al. (2002) Proceedings of the 4th North Umbria International Conference on Performance Measures in Library and Information Services pp.337-344 Public libraries and Internet public access models: Describing possible approaches By Charles R. McClure and Tami K. Tomasello (2002) Public Library Quarterly 21(3), pp.11-37 Public library Internet services and the digital divide: The role and impacts from selected external funding sources By Charles R. McClure, Joe Ryan, and John Carlo Bertot (January 2002) Statistics, measures and quality standards for assessing digital reference library services: Guidelines and procedures By Charles R. McClure, David R. Lankes, Melissa Gross, and Beverly Choltco-Devlin Study shows new funding sources crucial to libraries' technology services By John Carlo Bertot, Charles R. McClure, and Joe Ryan (2002) American Libraries 33(3), pp.57-59 The role of situational factors in managing U. S. federal recordkeeping By Timothy J. Sprehe, Charles R. McClure, and Philip Zellner (2002) Government Information Quarterly 19(3), pp.317-326 The structures of centralized governmental privacy protection: Approaches, models, and analysis By Paul T. Jaeger, Charles R. McClure, and Bruce T. Fraser (2002) Government Information Quarterly 19(3), pp.317-336 Toward a framework for assessing library and institutional outcomes (PDF) By Bruce T. Fraser, Charles R. McClure, and Emily H. Leahy Portal: Libraries and the Academy Volume 2 no. 2 Update on U.S. federal information policies (PDF) By Charles R. McClure, John Carlo Bertot, Timothy J. Sprehe, and Bortnick J. Griffith (2002) Information connections and community: Proceedings of the 65th ASIST annual meeting 39 pp.456-457 In Press \| 2008 \| 2007 \| 2006 \| 2005 \| 2004 \| 2003 \| 2002 \| 2001 \| 2000 \| 1999 \| 1998 \| 1997 \| 1996 \| 1995 2001 Assessing federal websites: Preliminary findings and key issues By Charles R. McClure (2001) Documents to the People [DttP] 29(1), pp.12-19 Assessing quality in digital reference services By David R. Lankes, Charles R. McClure, and Melissa Gross (2001) Information in a Networked World, Harnessing the Flow, Proceedings of the 64th Annual Meeting of the American Society for Information Science and Technology pp.323-328 Choosing measures to evaluate networked information resources and services: Selected issues By Joe Ryan, Charles R. McClure, and John Carlo Bertot (2001) Evaluating networked information services: Techniques, policy, and issues pp.111-136 Creating stability and equity in Michigan public libraries: Ending the crisis: Final report (PDF) By Charles R. McClure, Gaelynn W. Bordonaro, and Bruce Smith Data collection manual for academic and research library network statistics and performance measures By Wonsik Shim, Charles McClure, Bruce T. Fraser, and John Carlo Bertot (December 2001) Evaluating Networked Information Services: Techniques, Policy and Issues By Charles R. McClure and John Carlo Bertot Medford, NJ: Information Today ISBN 0-910965-71-4 Facets of digital reference, the virtual reference desk 2nd Annual Digital Reference Conference: Seattle (October 16, 2000) Introduction to evaluating networked services By Charles R. McClure (2001) Evaluating networked information services: Techniques, policy, and issues pp.xiii-xx Key issues in virtual reference desk services: Taking action By Charles R. McClure and Mike Eisenberg (2001) Measures and statistics for research library networked services: Procedures and issues [Association of Research Libraries, E-metrics Phase II Report] By Wonsik Shim, Charles R. McClure, and John Carlo Bertot Network literacy in an electronic society: An educational disconnect By Charles R. McClure (2001) Media literacy in the information age: Current Perspectives pp.403-440 Obtaining descriptive data to describe database use and users: Plicy issues and strategies By Charles R. McClure National Research Council: Proceedings of the Second national Conference on Scientific and Technical Data: Data for Science and Technology Report on current recordkeeping practices with the federal government (PDF) National Archives and Records Administration [with others] (December 10, 2001) Using U.S. information policies to evaluate federal websites By Charles R. McClure and Timothy J. Sprehe (2001) Evaluating networked information services: Techniques, policy, and issues pp.255-292 In Press \| 2008 \| 2007 \| 2006 \| 2005 \| 2004 \| 2003 \| 2002 \| 2001 \| 2000 \| 1999 \| 1998 \| 1997 \| 1996 \| 1995 2000 Developing national data collection models for public library network statistics and performance measures By John Carlo Bertot and Charles R. McClure (2000) Funded by the National Istitute of Museum and Library Services Developing national library network statistics and performance measures for U. S. public libraries: Issues, findings, and recommendations By John Carlo Bertot, Charles R. McClure, and Joe Ryan (2000) Performance Measures and Metrics: The International Journal for Library and Information Services 1(1), pp.15-42 Developing networked statistics and performance measures for U.S. libraries: Issues, findings, and recommendations By John Carlo Bertot and Charles R. McClure (2000) Performance Measures 2(1), pp.89-116 Developing national library network statistics and performance measures: Methodologies, models, and issues By John Carlo Bertot, Charles R. McClure and Colleen Ostiguy (2000) Conference Proceedings of 2000 Annual Information Resources Management Association Conference 1(1) Economic benefits and impacts from public libraries in the state of Florida By Charles R. McClure, Bruce T. Fraser, Timothy W. Nelson, and Jane B. Robbins Federal information policies affecting public access to web-based federal information By Charles R. McClure (2000) Proceedings of the 63rd American Society for Information Science and Technology pp.224-245 Federal information policy and access to web-based federal information By Bruce Smith, Bruce T. Fraser, and Charles R. McClure (2000) Journal of Academic Librarianship 26(4), pp.274-281 Final report: Performance measures for agency websites By Charles R. McClure, Timothy J. Sprehe, and Kristen Eschenfelder Sponsored by GPO, DTIC AND EIA Measuring services, resources, users, and use in the networked environment By Wonsik Shim, and Charles R. McClure (2000) ARL 210 pp.9-10 Preliminary issues for redesigning a national data collecting and reporting system for public libraries in the USA By Charles R. McClure (2000) Proceedings of the 3rd International Conference on Performance Measures in Libraries and Information Centers pp.43-52 Public libraries and the Internet 2000: Summary findings and data tables By John Carlo Bertot and Charles R. McClure (September 7, 2000) Funded by the National Commission on Libraries and Information Science Public library Internet services: Impacts on the digital divide By John Carlo Bertot and Charles R. McClure (August 20, 2000) Obtaining descriptive data to describe database use and users: Policy issues and strategies By Charles R. McClure (2000) Proceedings of the Second National Conference on Scientific and Technical Data: Data for science and society Statistics and performance measures for public library networked services By John Carlo Bertot, Charles R. McClure, and Joe Ryan (2000) Chicago: American Library Association ISBN: 0-838907962 The Chief Information Officer (CIO): Assessing its impact By Charles R. McClure (2000) Government Information Quarterly 17 pp.7-12 In Press \| 2008 \| 2007 \| 2006 \| 2005 \| 2004 \| 2003 \| 2002 \| 2001 \| 2000 \| 1999 \| 1998 \| 1997 \| 1996 \| 1995 1999 Evaluation of selected websites at the U.S. department of education: increasing access to web-based resources By Carol A. Hert, Kristin R. Eschenfelder, Charles R. McClure and others (January 11, 1999) Importance of California Public Libraries in increasing public access to the Internet: Final Report By John Bertot, Charles R. McClure, Joe Ryan (June 1999) Performance measures for federal agency websites: A proposal By J. Timothy Sprehe and Charles R. McClure (April 1999) Performance measures for federal agency web sites By Charles R. McClure (March 1999) Internet Connection Selected federal information policies affecting the development and management of websites By Charles R. McClure Selected sources related to website evaluation By Charles R. McClure In Press \| 2008 \| 2007 \| 2006 \| 2005 \| 2004 \| 2003 \| 2002 \| 2001 \| 2000 \| 1999 \| 1998 \| 1997 \| 1996 \| 1995 1998 Analysis and development of model quality guidelines for electronic records management on state and federal websites - a research project funded by the National Historical Publications and Records Commission (NHPRC) Analysis and development of model quality guidelines for electronic records management on state and federal websites: Final report By Charles R. McClure and J. Timothy Sprehe (January 1998) Guidelines for electronic records management on state and federal agency websites(HTML & PDF) (Funded by the National Historical Publications and Records Commission) By Timothy J. Sprehe and Charles R. McClure (February, 1998) Project Abstract Solving Electronic Records Management (ERM) issues for government websites: Policies, practices, and strategies -- conference report on questionnaire and participant discussion By Jonathan Lazar, Charles R. McClure and J. Timothy Sprehe (April, 1998) Public library use in Pennsylvania: identifying uses, benefits, and impacts: Final report By Charles R. McClure and John Carlo Bertot (June 1998) The 1998 national survey of U.S. public library outlet Internet connectivity: Final report By John Carlo Bertot and Charles R. McClure (September 1998) Victorian public libraries and the Internet: Results and issues By John Carlo Bertot and Charles R. McClure (March 1998) In Press \| 2008 \| 2007 \| 2006 \| 2005 \| 2004 \| 2003 \| 2002 \| 2001 \| 2000 \| 1999 \| 1998 \| 1997 \| 1996 \| 1995 1997 Evaluation of the OnLine at PA Libraries Project: Public access to the Internet through public libraries By Charles R. McClure and John Carlo Bertot (October, 1997) Government Information Locator Service (Gils) final report By William E. Moen and Charles R. McClure (June, 1997) Log analysis - a brief introduction The 1997 national survey of U.S. public libraries and the Internet: Final report By Charles R. McClure and John Carlo Bertot (December, 1997) User and system-based quality criteria for evaluating information resources and services available from federal websites: Final report By Steven K. Wyman, John C. Beachboard, and Charles R. McClure (June 1997) Abstract Executive Summary In Press \| 2008 \| 2007 \| 2006 \| 2005 \| 2004 \| 2003 \| 2002 \| 2001 \| 2000 \| 1999 \| 1998 \| 1997 \| 1996 \| 1995 1996 Assessing the academic networked environment: strategies and options By Charles R. McClure and Cynthia Lopata (February, 1996) Ordering Information A comparison of public library Internet connectivity in the USA and UK By Charles R. McClure, Syracuse University and Sarah Ormes, UKOLN (1996) Sailor network assessment final report: Findings and future sailor network development By John Carlo Bertot and Charles R. McClure (September, 1996) The 1996 national survey of public libraries and the Internet: Progress and issues By John Carlo Bertot, Charles R. McClure and Douglass L. Zweizig In Press \| 2008 \| 2007 \| 2006 \| 2005 \| 2004 \| 2003 \| 2002 \| 2001 \| 2000 \| 1999 \| 1998 \| 1997 \| 1996 \| 1995 1995 Internet costs and cost models for public libraries: Final report By Charles R. McClure, John Carlo Bertot, and John C. Beachboard (1995)

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