Resources
E-metrics Catalog by Name
This is a catalog of e-metrics that have been standardized and field tested to date so far as we know. Please alert us to additional e-metrics
A
Back to top- Accessibility of Service
- Average Daily Use Per Public Access Internet Workstation
- Average Staff Preparation Time Devoted to Information Technology User Training
- Awareness of Service
C
Back to top- Commercial Services Descriptive Records Examined
- Commercial Services Full-content Units Examined
- Commercial Services Searches (Queries)
- Commercial Services Sessions
- Cost of Digital Collection Construction and Management
- Cost of Digital Reference as a Percent of Total Library or Organizational Budget
- Cost of Digital Reference Service
- Cost of Digital Reference Service as a Percent of Total Reference Budget
- Cost of Electronic Books
- Cost of Electronic Full-Text Journals
- Cost of Electronic Reference Sources
- Cost of Training for a Particular Database
- Cost of Training Sessions per Attendee
- Cost per Session for Each Electronic Library Service
D
Back to top- Databases
- Delivery Mode Satisfaction
- Digital Documents
- Digital Reference Completion Time
- Digital Reference Correct Answer Fill Rate
E
Back to top- eBooks
- Electronic Access Expenditures
- Electronic Material Expenditures
- Electronic Serials
- Expectations for Service
- External Expenditures for Bibliographic Utilities, Networks & Consortia
F
Back to topH
Back to topI
Back to top- Impact of Service on User
- Improvements Needed and Additional Services That Need To be Offered
- Information Technology User Training
- Information Technology User Training as % of Total Reference Activity
- Internet Terminals used by General Public
- Internet Terminals used by Staff Only
- IT staff training
- Items Requested in Electronic Databases
L
Back to top- Level of Paid Public Service Effort in Servicing Information Technology
- Library Collection Descriptive Records Examined
- Library Collection Full-Content Units Examined
- Library Collection Searches (Queries)
- Library Expenditures for Bibliographic Utilities, Networks & Consortia
- Library Materials in Electronic Format
N
Back to top- Number Electronic Full Text Journals
- Number of Digital Reference Answers
- Number of Digital Reference Questions Received
- Number of Digital Reference Responses
- Number of Digital Reference Sessions
- Number of Electronic Books
- Number of Electronic Reference Sources
- Number of Library Computer Workstation (LCW) Hours Available per Member of the Population to be Served
- Number of Public Access Workstations
- Number of Public Access Workstations Users
- Number of Questions Received Digitally but Not Answered or Responded to by Completely Digital Means
- Number of Referrals
- Number of Sessions
- Number of Unanswered Digital Reference Questions
- Number of Virtual Materials Used
- Number of Workstation Hours Available per Capita
O
Back to top- OPAC Descriptive Record Examined
- OPAC Searches
- OPAC Sessions
- Operating Expenditures for Electronic Access in Electronic Format as Percent of Total Operating Expenditures
- Operating Expenditures for Library Materials in Electronic Format as Percent of Collection Expenditures
- Other Sources User Has Tried
P
Back to top- Percent of Electronic Materials Use of Total Library Materials Use
- Percent of Legal Service Area Population Receiving Information Technology User Training
- Percent of Staff Time Spent Assisting Users with Technology
- Percent of Staff Time Spent Overseeing Technology
- Percent of Virtual Reference Transactions to Total Reference Transactions
- Percent of Virtual Visits to Total Visits
- Percentage of Digital Reference Questions to Total Reference Questions.
- Percentage of Information Requests Submitted Electronically
- Percentage of Population Reached by Electronic Services
- Percentage of Rejected Sessions to Total Sessions
- Percentage of Serial Titles Offered in Electronic Form
- Percentage of Total Acquisitions Expenditure Spent on Acquisition of Electronic Library Services
- Point of Use (POU) Information Technology Training
- Population per Public Access Workstation
- Public Access Internet Workstations in Proportion to the Legal Service Area population
- Public Access Workstations per 1,000 Population
- Public Internet Terminals
- Public Internet Terminals per 1,000 Population
R
Back to topS
Back to top- Satisfaction with Staff Service
- Saturation Rate
- Searches / Menu selections (Queries)
- Sessions
- Sources Used per Question
- Staff hours preparing for Information Technology User Training
T
Back to top- Total Library Materials Use
- Total Library Visits
- Total Reference Activity
- Total Reference Activity Questions Received
- Turnaways
- Type of Digital Reference Questions Received
U
Back to top- Units / Records Examined
- Usage of Digital Reference Service by Day of the Week
- Usage of Digital Reference Service by Time of Day
- User Demographic Data
- User's Browser
- Users of Electronic Resources per Typical Week
- User's Platform
V
Back to top